Events

November - Compassionate Communication: Skill Building for Care of Patients with Intellectual and Developmental Disabilities

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This one-day conference will provide healthcare leaders and front-line team members resources and tactics focused on providing compassionate care for our patients with Neurodevelopmental and Developmental Disabilities. Skill labs will be focused to innovate delivery and equip participants with the necessary knowledge and tools to enhance their ability to connect, empathize, and respond effectively to the needs of patients, care partners and patient advocates. Through a combination of interactive lectures, case studies, and hands-on role-playing exercises, this lab will explore various key elements of compassion communication such as active family listening, therapeutic communication techniques, and non-verbal cues. Participants will also learn strategies for managing their own emotional and physical well-being while caring for others in challenging situations. This session strives not only to improve participants' technical skills but also foster an understanding of the importance of compassion in healthcare settings. By promoting self-awareness and cultivating empathy among caregivers, this skill building day ultimately seeks to create a more nurturing and patient-centered environment for our patients with these disabilities.

Session Objectives:

• Attendees will be able to articulate moments of truth for communicating compassionately with our patients with Neurodevelopmental and Intellectual Disabilities, their care partners, and advocates.
• Attendees will be able to practice using sensory tools and communication devices to better engage and connect with patients who have Intellectual and Developmental Disabilities.
• Participants will understand the impact the necessary steps to create a safe and healing care environment for themselves and our patients with Intellectual and Developmental Disabilities.